Questions
What hosts ask us.
- How far in advance should I reserve?
- Four to six weeks is comfortable. Peak weekends and holiday evenings fill earlier.
- What is included?
- Setup and teardown, an on-site attendant, unlimited digital keepsakes, unlimited physical strips, a custom template, and a gallery the same night.
- How do engagements work?
- One experience. Coverage begins at four hours. Additional hours may be arranged when you inquire. Unlimited digital and physical strips are always included.
- How much space do you need?
- A clear 10×10 foot area and a standard power outlet. We confirm requirements when reviewing your inquiry.
- Do you travel outside Beverly Hills?
- Yes — greater Los Angeles and selected destinations. Travel may apply beyond thirty miles; we will note it in our reply.
- Can the strip design be custom?
- Always. Monograms, foil-look borders, and premiere lockups live in The Atelier.
- What happens after I inquire?
- We reply within one business day with availability and next steps. You may also add a tentative calendar block after submitting.
- What is your cancellation policy?
- Fourteen or more days before the evening: full deposit return. Within fourteen days: fifty percent. We will always discuss rescheduling first.